Batchbook Customer Experience
We want our customers to have a great experience with our products. That's why we've assembled an awesome Customer Experience team to run our training programs, answer your questions, monitor our Forums and just generally help you discover the best way to use Batchbook for your business.
Ask the Experts: Q&A with Customer Support
Ask your burning questions about using Batchbook! We will devote the whole hour to answering your questions.
Tue, January 24, 2012 2:00 PM - 3:00 PM EDT
Meet Our Customer Experience Superstars
- Melony Hypes
- Mel is the Customer Experience Program Manager, a.k.a. "The Fearless Leader". She has been working at Batchbook since 2009 and she's committed to helping our customers get up and running quickly. Her super powers are her patience and her Southern charm, both of which make her a natural fit for the Customer Experience team. (bio) (blog)
- Jillian Krause
- The first time we met Jill was at a staff picnic (she was attending with her husband and then-new employee Eric), where she gifted the newest BatchBaby with a Flippy onesie. We were really happy when she decided to join the BatchFamily as a member of the Customer Experience team. Her super powers are that she's a maker of beautiful things, and also our un-official "Official Party Planner". (bio)
- Bill Pasnau
- What do you get when you have someone who describes himself as "crazy" about helping customers? You get Bill Pasnau joining the Customer Experience team at BatchBlue! Bill's background in telecommunications, his great attitude and movie-star smile, and his love of helping customers make him a perfect add to the team, although for super power we might have to go with his ability to make delicious chocolate snacks. (bio)
Still have questions? Write to us at support@batchblue.com or tweet us @batchbook
